Our Privacy Policy
Effective Date: Feb 25, 2006
Optaris Partners ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at optarispartners.com (the "Site") or use our health insurance enrollment assistance services. Please read this policy carefully. By using our Site or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide to Us. When you request our assistance with health insurance enrollment, we may collect personal information that you voluntarily provide, including your name, date of birth, mailing address, email address, phone number, Social Security Number or immigration document information (as required for Marketplace applications), household income information, current health insurance status, and information about household members seeking coverage.
Information Collected Automatically. When you visit our Site, we may automatically collect certain information about your device and usage, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other standard web analytics data.
Cookies and Tracking Technologies. We may use cookies, web beacons, and similar tracking technologies to improve your experience on our Site, analyze usage patterns, and support our marketing efforts. You can control cookie preferences through your browser settings, though disabling cookies may affect Site functionality.
2. How We Use Your Information
We use the information we collect to assist you with life insurance plan comparison and enrollment through the partner carriers, to communicate with you about your application status, plan options, and enrollment deadlines, to respond to your inquiries and provide customer support, to comply with legal and regulatory requirements applicable to licensed insurance agencies, to improve our Site and services, and to send you relevant information about open enrollment periods, plan changes, or other updates that may affect your coverage (with your consent where required).
3. How We Share Your Information
We may share your information with the following parties and in the following circumstances:
Insurance Carriers and the Marketplace. To facilitate your enrollment, we share necessary personal information with health insurance carriers and the federal or state Health Insurance Marketplace as part of the application and enrollment process.
Service Providers. We may share information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, provided those parties agree to keep your information confidential.
Legal Requirements. We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We do not sell your personal information to third parties for their independent marketing purposes.
4. Protection of Sensitive Information
We understand that the information you share with us during the insurance enrollment process is sensitive. We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption of data in transit, secure storage of records, limited access to personal information on a need-to-know basis, and regular review of our data protection practices. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Telephone Consumer Protection Act (TCPA) Compliance
We respect your communication preferences. By providing your phone number and requesting our services, you expressly consent to receive calls and text messages from Optaris Partners and our licensed agents, including calls made using an automatic telephone dialing system, for the purpose of assisting you with health insurance enrollment and related services. You may revoke this consent at any time by contacting us at the information provided below or by replying STOP to any text message. Revoking consent will not affect your ability to obtain health insurance through other means.
6. Your Rights and Choices
You have the right to request access to the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal information (subject to legal retention requirements), opt out of marketing communications at any time, and revoke consent for phone or text communications. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal and regulatory obligations applicable to insurance agencies, and to resolve disputes. When your information is no longer needed, we will securely dispose of it in accordance with our data retention policies.
8. Third-Party Links
Our Site may contain links to third-party websites, including insurance carrier sites and government Marketplace sites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child under 18 without parental consent, we will take steps to delete that information promptly.
10. State-Specific Rights
Residents of certain states may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and similar state regulations. If you are a resident of such a state and wish to exercise your rights, please contact us using the information below, and we will process your request in accordance with applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post any changes on this page and update the effective date. We encourage you to review this Privacy Policy periodically. Your continued use of our Site or services after changes are posted constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Optaris Partners
Email: info@optarispartners.com
Website: optarispartners.com
Address: 698 NE 1ST AVE #3604 Miami Fl, 33132
Phone: +1 954-620-6734